The Rook Guesthouse Lake District

The Rook Guesthouse, Cockermouth

Privacy Policy

This privacy notice explains how we at The Rook Guest House use any personal information we collect about you.

What information we collect about you:

When you make a booking with us we collect the names of all the guests that will be staying and the home address, email and telephone number of the person making the booking.

How we use this information:

We will use your email address to send confirmation of the booking and details of how to find us, parking and other information you may find useful for your stay. We may use your telephone to contact you if necessary.

Guest registration:

We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.

Uk residents - name, address, telephone number and car registration number
Commonwealth - As above plus nationality
Non-commonwealth - as above plus nationality, passport number, address of next destination

We will keep these forms in a locked cabinet. We are required to keep these forms for one year and show them to a police officer if requested. We will destroy these forms 12 months after your stay.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us.

Cookies

This website does not use cookies nor do we collect any personal data via the website.